FAQ — Less noise, more answers

Yes. Available countries and rates are shown at checkout. Delivery timelines and carriers vary by location.

Estimated delivery windows appear at checkout. Some on-demand items may add a short lead time—this is shown on the product page and in your cart.

We can help if you contact us quickly after purchase. Once an order is processing or shipped, we can’t change it—use a return/exchange instead.

You’ll receive a tracking email as soon as your order ships. You can also view tracking from your account page if you created one.

Returns within 30 days on unworn items with tags. Final sale items, gift cards, and hygiene-sensitive products are not returnable. For international returns, costs are shown in the returns portal. Please check Refund Policy for more details

Use the returns link in your order email or the Returns page. Choose refund, store credit, or exchange (if stock is available).

True to size with a clean, relaxed drape. Between sizes? Size down for a closer line; size up for more ease in chest/seat/thigh.

See our Size & Fit Guide, the mini size chart on each product page, and model stats listed with photos.

Organic cotton for structure and comfort; recycled performance blends for stretch and quick-dry; low-impact dyes; minimal hardware. Details and percentages are listed on each product page.

Wash cold (30°C), inside out. Use mild detergent; skip softener. Air dry when you can. Treat your kit with care and it will take care of you—longer.

Full Care Guide

Yes—new customers get 10% off with code WELCOME10. One use per customer. Not valid on gift cards or some promos.

No—one code per order unless stated otherwise.

Major cards and supported express checkouts (e.g., Apple Pay, Google Pay, Shop Pay) where available. Currency and total cost are shown at checkout.

We release in small, focused runs. Use Notify me on the product page; we restock based on demand.

Generally no. For “Coming Soon” items, tap Notify me and we’ll email the moment it goes live.

Our free help tool for mental performance and simple recovery—short, practical practices (breath, focus, recovery). It’s not a product and not medical advice. Explore: Mind Gym.

Yes. See the Ambassadors & Collabs page for benefits, guidelines, and the application form.

For many destinations, taxes and duties are calculated at checkout. If not supported for your address, your carrier may collect them on delivery.

No, but creating one lets you view order history and faster checkout.

Contact us immediately. If the order hasn’t shipped, we’ll try to update it; otherwise, the carrier may be able to reroute.

Email us with your order number and photos. We’ll make it right—repair, replace, or refund depending on the issue.

We use your info to process orders and support your experience, in line with our Privacy Policy. You can request data export or deletion anytime.

We aim for a clean, readable interface and keyboard-friendly navigation. If you hit a barrier, tell us—accessibility is ongoing work.